ZAN SKI
Shipping & Returns
Shipping from Finland
We ship with Posti and email you when your order is dispatched.
- Finland — Posti Small Parcel to Door: €6.15; estimated delivery 3-6 business days. Delivered to your mailbox or doorstep and may be left without a signature.
- Finland — Posti nearby pickup point: €7.40; estimated delivery 2-4 business days. A nearby pickup point is assigned using your delivery address.
- Germany: €11.50; estimated delivery 4-5 business days.
- Austria, Belgium, Czechia, Denmark, France, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Spain and Sweden: €16.50; estimated delivery 5-9 business days.
Free shipping when you order two or more pairs. This also applies when a product discount reduces the order total.
Prices include VAT. Delivery estimates apply to in-stock orders and include one business day for packing; they are not guaranteed arrival dates. Available delivery options and the final charge are shown at checkout. Read the full shipping policy.
Free 30-day returns
You may notify us of a return within 30 days after the last item in your order is delivered. For the voluntary extension beyond the legal withdrawal period, covers must be unused and resellable; trying them on indoors over your boots is fine.
We pay the return postage. Send the covers back with any postal service and email us the postage receipt. We refund the postage, up to €20 per order, together with your refund.
Your legal right of withdrawal
EU consumers may withdraw without giving a reason within 14 days after delivery of the last item, or before delivery. The condition requirements for our voluntary extension do not restrict this legal right.
Withdraw from contract here, open your customer account, or email zanskiofficial@gmail.com with a clear notice and your order details. Send the goods back within 14 days after your notice. We refund your direct return postage, up to €20 per order. If the goods are faulty or incorrect, we pay all necessary return costs.
Refunds
For a full-order withdrawal, we refund all payments including the least expensive standard delivery charge within 14 days after your notice. We may withhold the refund until we receive the goods or evidence that you sent them back, whichever comes first. We use your original payment method unless you expressly agree otherwise. See the full return and refund policy for all conditions and the optional model form.
Late, damaged or faulty orders
Contact us with your order number and a description of the problem; photos are helpful if available. We will help resolve delivery problems and arrange the remedy required by consumer law. Your statutory faulty-goods rights are not limited to 30 days.